AMD RAID Software Release Notes ver.2.20.19.037

WARNING: AMD processors, including chipsets, CPUs, APUs and GPUs (collectively and individually “AMD processor”), are intended to be operated only within their associated specifications and factory settings. Operating your AMD processor outside of official AMD specifications or outside of factory settings, including but not limited to the conducting of overclocking (including use of this overclocking software, even if such software has been directly or indirectly provided by AMD or an entity otherwise affiliated in any way with AMD), may damage your processor, affect the operation of your processor or the security features therein and/or lead to other problems, including but not limited to damage to your system components (including your motherboard and components thereon (e.g., memory)), system instabilities (e.g., data loss and corrupted images), reduction in system performance, shortened processor, system component and/or system life, and in extreme cases, total system failure. It is recommended that you save any important data before using the tool.  AMD does not provide support or service for issues or damages related to use of an AMD processor outside of official AMD specifications or outside of factory settings. You may also not receive support or service from your board or system manufacturer. Please make sure you have saved all important data before using this overclocking software. DAMAGES CAUSED BY USE OF YOUR AMD PROCESSOR OUTSIDE OF OFFICIAL AMD SPECIFICATIONS OR OUTSIDE OF FACTORY SETTINGS ARE NOT COVERED UNDER ANY AMD PRODUCT WARRANTY AND MAY NOT BE COVERED BY YOUR BOARD OR SYSTEM MANUFACTURER’S WARRANTY.

 

Release Highlights

• Installer supports Window® 10 and Window® 11.
• New version (9.3.0.296) of AMD RAID driver and AMD RAIDxpert2 utility

 

Known Issues & Limitations

• RAID driver does not support S0i3.
• Error 1720 observed on re-Installation of the latest package after uninstalling the latest package using silent uninstall command.
• Installer UI may appear in background when launched.
• Installer may take long time (~ 10 min) to complete RAID components installation on upgrade scenarios.
• Double clicking the installer EXE multiple times shows Error pop-up window.
• Installer UI screen disappears during installation on a remote system when user manually disconnects RDP session and re-connect back.
• Installer goes to minimized and hang state on remote system when user minimizes the RDP session to task bar during Installer NSIS extraction phase.

 

Supported Chipsets & Processors for NVMe/SATA RAID

Chipsets	Windows 10	Windows 11
AMD WRX80	Yes	Yes
AMD TRX40	Yes	Yes
AMD X399	Yes	Yes
AMD X570	Yes	Yes
AMD B550	Yes	Yes
AMD A520	Yes	Yes
AMD X470	Yes	Yes
AMD B450	Yes	Yes
AMD X370	Yes	Yes
AMD B350	Yes	Yes
AMD A320	Yes	Yes

 

Processors	Windows 10	Windows 11
AMD Ryzen™ Threadripper™ PRO Processors	Yes	Yes
2nd/3rd Gen AMD Ryzen™ Threadripper™ Processors	Yes	Yes
1st Gen AMD Ryzen™ Threadripper™ Processors	Yes	No
AMD Ryzen™ 5000 Series Desktop Processors	Yes	Yes
2nd/3rd Gen AMD Ryzen™ Desktop Processors	Yes	Yes
1st Gen AMD Ryzen™ Desktop Processors	Yes	No
AMD Ryzen™ 3000G/4000G/5000G Series Desktop Processors with Radeon™ Graphics	Yes	Yes
AMD Ryzen™ 2000G Series Desktop Processors with Radeon™ Graphics	Yes	No
AMD Ryzen™ Mobile 3000U/C, 4000U/H, 5000U/H/HS Series Processors with Radeon™ Graphics	Yes	Yes
AMD Ryzen™ Mobile 2000U Series Processors with Radeon™ Graphics	Yes	No
7th Gen AMD A-Series Processors	Yes	No

 

Important Notes

• Supported RAID Levels RAID 0,1,10 for both NVMe and SATA RAID on the above listed AMD products.
• RAID 5 is supported on 3rd Gen AMD Ryzen™ Threadripper™ and Ryzen Threadripper PRO Processors only.
• This driver package supports the operating system/boot device included in the RAID array and standalone NVMe boot device with a separate SATA RAID storage array.

 

Package Contents

This Software package contains various independent drivers (Column 1) designed to support the following Microsoft® Windows® platforms (Column 2). Operating System support may vary depending on your specific AMD product.

Driver Name	OS Supported	Supported Version
AMD RAID Driver	Windows 10/Windows 11	9.3.0.296
AMD RAIDXpert2 Utility	Windows 10/Windows 11	9.3.0.296
AMD-RAIDXpert2 User Guide	Windows 10/Windows 11	3.12

 

Valid Configurations for AMD RAID Software

Configuration	SATA on SOC (M.2 & Standard SATA)	SATA on Promontory/Bixby (Standard SATA)	NvMe RAID Mode (M.2 & PCIe Add-in card)	SATA RAID Support	NVMe RAID Support
1.	RAID	RAID	Enabled	Yes	Yes
2.	RAID	RAID	Disabled	Yes	No

 

Procedure to install AMD RAID Software

• Run the executable AMD_RAID_Software_<Version>.exe.
• Accept the EULA agreement and proceed with Installation.
• User can selectively install the required AMD RAID components listed. (Recommended to install all the components listed).
• Once the Installation is complete, system reboot is required for AMD RAID drivers to function properly.

Procedure to Uninstall AMD RAID Software

NOTE: RAID Drivers will never be uninstalled by AMD RAID Software Installer, since it is a Boot Critical driver, uninstallation can lead to system failure.

• Open Control Panel & Browse to Programs and Features.
• Check for AMD RAID Software. Select Uninstall.
• User can select or unselect the intended AMD RAID components to be uninstalled.

 

Procedure to install via Command prompt

GUI Mode Installation

• Navigate to AMD_RAID_Software_<Version>.zip’ containing folder in cmd.exe and run AMD_RAID_Software<Version>.exe.
• Accept the EULA agreement and proceed with Installation.
• User can selectively install the required AMD RAID components listed. (Recommended to install all the components listed).
• Once the Installation is complete, system reboot is required for AMD RAID drivers to work properly.

Silent Mode Installation

• Invoke command prompt in Admin mode and execute the applicable commands mentioned in Attended Installation/Un-attended Installation sections below.
• Once the Installation is complete, system reboot is required for AMD RAID drivers to work properly.

Attended Installation

• START /WAIT "" <path to executable with exe name> /S

Un-Attended Installation

Important Note: Before continuing with NVMe RAID driver installation, ensure that the NVMe mode is configured as RAID in your motherboard BIOS. You should also take a backup of the data on your NVMe drives before executing below command. Refer to Configuration #1 in Valid Configurations Table.

Install RAID NVMe Drivers

• START /WAIT "" <path to executable with exe name> /S /RAIDPROMPT="Y"

Important Note: Before continuing with SATA RAID driver installation, ensure that the both the SATA Controllers are configured as RAID in your motherboard BIOS. Refer to Configuration #2 in Valid Configurations Table.

Install RAID SATA Drivers

• START /WAIT "" <path to executable with exe name> /S /RAIDPROMPT="N"

Silent Mode Un-Installation

NOTE: RAID Drivers will never be uninstalled by AMD_RAID_Software<Version>.exe, since it is a Boot Critical driver, uninstallation can lead to system failure.

Invoke command prompt in Admin mode and execute below command.

• START /WAIT "" <path to executable with exe name> /S /EXPRESSUNINSTALL=1

 

RAIDXpert2

To configure RAID Modes, please refer to AMD-RAIDXpert2 User Guide