Article Number: GPU-58

This article provides instructions on how to remove a graphics card to upgrade or replace the existing one.

NOTE: If you cannot perform the steps below and need assistance, please contact a certified technician.

Instructions

Steps to Follow Before Removing the Graphics Card. 

  1. Start the computer and remove any existing graphics drivers/software to avoid potential conflicts when installing the new graphics card (refer to article Uninstall AMD Software).
    Note: If the graphics card or onboard graphics was manufactured by a company other than AMD, contact the manufacturer for specific instructions on removing the graphics drivers.
  2. Turn off the computer and all attached devices.
  3. Wait 20 seconds before disconnecting all cables from the back of the computer (power supply cord, audio/ display cables, etc.) to avoid possible damage to the computer.
  4. Remove the case cover.  System builders have specific methods on removing the case cover; please refer to the manual for instructions.

Removing the Graphics Card

  1. Static electricity can damage computer components. Before handling any system components, be sure to discharge all static electricity by wearing an antistatic wrist strap connected to a grounded object.  An inexpensive antistatic paper wrist strap can be purchased from local computer shops.
  1. Disconnect all internal cables connected to the graphics hardware (i.e. dedicated power connections, if applicable).
  1. Locate and unscrew/unclip the graphics card from the case’s mounting bracket.
  1. Gently pull on the expansion slot lever to unlock the card from the slot.
  1. Slide the card out of the graphics slot, and remove it from the computer.
  1. Place graphics card in an antistatic bag.