Article Number: RSX2-UNINSTALL

Last Updated: September 8th, 2023

Overview

Installing AMD Software on supported systems should be a quick and easy process. However, unexpected system issues could prevent the installation from completing successfully. To avoid such problems, first try removing existing versions of AMD Software from the system. Performing this step with Windows® Apps & features should allow for a smoother installation experience. For any system software conflicts that cannot be resolved with a normal uninstall, consider running AMD Cleanup Utility

Note: The steps outlined in this article are based on AMD Software: Adrenalin Edition 23.9.1 (Full Install) for AMD Radeon™ RX 7900 XT and AMD Ryzen™ 7 5950. The screenshots used are for illustrative purposes only. Depending on your system configuration, some options and settings may not be available to you or exactly as shown in the examples provided.

Uninstall via Installed Apps

To uninstall AMD Software using Windows® Installed apps, follow these steps:

  1. From the Taskbar, click the Start button (Windows icon) and type Installed Apps and select Installed apps under best match.
  2. In Installed apps, select AMD Software and click Uninstall.
  1. On systems configured with multiple AMD Radeon™ Series Graphics with different software versions showing, select all available and click Uninstall. For single GPU setup as shown below, click Uninstall.
  1. The uninstall process will begin removing AMD Software Package components. It is normal for the display to go blank intermittently during this time.
  1. Click Restart to complete the uninstall process.

© 2023 Advanced Micro Devices, Inc.  The information contained herein is for informational purposes only and is subject to change without notice. While every precaution has been taken in the preparation of this document, it may contain technical inaccuracies, omissions and typographical errors, and AMD is under no obligation to update or otherwise correct this information. Advanced Micro Devices, Inc. makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and assumes no liability of any kind, including the implied warranties of non-infringement, merchantability or fitness for particular purposes, with respect to the operation or use of AMD hardware, software or other products described herein. No license, including implied or arising by estoppel, to any intellectual property rights is granted by this document. Terms and limitations applicable to the purchase or use of AMD's products are as set forth in a signed agreement between the parties.